Popular Articles
Intra-Community Supplies (VAT Reverse Charge)
Orders are normally subject to the Dutch VAT rate of 21%. However, business customers located within the European Union (excluding the Netherlands) who have a valid VAT identification number may qualify for VAT reverse charge treatment ...
Returns and Right of Withdrawal (for consumers)
Not satisfied with your order? As a consumer, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason. During this period, you may cancel the purchase agreement and return the product to ...
Returns and Right of Withdrawal (for business customers)
We offer business customers the option to return products. Return requests can be submitted within 14 days of receiving the order, provided the conditions below are met. An order is considered a business order when a company name has been provided in ...
Which payment methods do you accept?
We offer a variety of payment options for your convenience. Please note that we apply a minimum order value of € 5.-. For the fastest and most secure order processing, we recommend paying via iDEAL/Wero. Payments made through this method are ...
How do I place an order at PenStore.nl?
Ordering from PenStore.nl is easy and can be completed in five steps: Step 1: Add products to your shopping cart Place the desired items in your shopping cart and click Checkout to start your order. Step 2: Enter your details Fill in your billing ...